Unable to send messages - "login to server failed"
Since the update yesterday (1st December) neither my wife nor I (on different machines) have been able to send emails - the response is "login to server failed"
Modified by Wayne Mery
Chosen solution
The problem has now gone away. Thank you for your help
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Maybe if you share account info and settings for the SMTP server setup, someone here can assist. Please post all the info from that pane.
Description: madasafish
Server name: mail.totalise.co.uk Port : 587 User name : mikewilson@totalise.co.uk
Auththentication method : Password, trsmitted insecurely
Connection security : none
My wife's is the same except username which is ingridg@totalise.co.uk I must emphasise that we have been using Thunderbird for years; we are not techies and have changed nothing since initial installation and that the problem happened for the first time on Friday when an update to Thunderbird was installed (automatically)
Email providers have been implementing tighter security this year. I suggest you establish connection security for the account, such as STARTTLS. If that doesn't work, try SSL/TLS. Report back on any problems.
click 'account settings' and then scroll down to 'outgoing servers SMTP' and list your server and click the edit button to fix it. If not sure of next steps, please post a screenshot of that pane. Thank you.
Chosen Solution
The problem has now gone away. Thank you for your help
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