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Not receving emails on laptop

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  • Last reply by david

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Last week email layout and format appeared to change or update on my laptop. Since then I continue to get "There are no new messages." Note I can send messages out, and I can both send and receive messages on my phone. Wondering if the different taskbar including Get Messages is working right. Checked all settings, etc. Hope you can help.

Last week email layout and format appeared to change or update on my laptop. Since then I continue to get "There are no new messages." Note I can send messages out, and I can both send and receive messages on my phone. Wondering if the different taskbar including Get Messages is working right. Checked all settings, etc. Hope you can help.

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It may help to share the settings on your phone and also the incoming settings on your PC. Thank you.