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Firefox failing

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by TyDraniu

mizaitch
mizaitch
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When I clicked Firefox, it said it was updating and would start after the updates. Then I got this error message:

XULRunner

Error: Platform version '117.0' is not compatible with minVersion >= 116.0.3 maxVersion <= 116.0.3

I've tried a few times and rebooted the computer, but it doesn't work. Should I reload Firefox or does this indicate malware.

Thank you. Colleen Heffernan [email removed from public]

When I clicked Firefox, it said it was updating and would start after the updates. Then I got this error message: XULRunner Error: Platform version '117.0' is not compatible with minVersion >= 116.0.3 maxVersion <= 116.0.3 I've tried a few times and rebooted the computer, but it doesn't work. Should I reload Firefox or does this indicate malware. Thank you. Colleen Heffernan [email removed from public]

Modified by James

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
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Try to download full installer from https://www.mozilla.org/firefox/all/#product-desktop-release and install it.