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Website Inconsistently Loading on Firefox but Works on Safari

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  • 0 have this problem
  • 24 views
  • Last reply by FireAssist

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Hello everyone,

I've been facing an issue with my website on Firefox. Sometimes it loads properly, but at other times, it's down. However, when I try accessing the website using Safari, it works perfectly.

1. Has anyone experienced something similar? 2. Are there known compatibility issues with Firefox that I should be aware of? 3. Any suggestions on how to troubleshoot this issue?

Thank you in advance for your assistance!

Hello everyone, I've been facing an issue with my website on Firefox. Sometimes it loads properly, but at other times, it's down. However, when I try accessing the website using Safari, it works perfectly. 1. Has anyone experienced something similar? 2. Are there known compatibility issues with Firefox that I should be aware of? 3. Any suggestions on how to troubleshoot this issue? Thank you in advance for your assistance!

All Replies (1)

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The following might help:

  • Clear Cache: Sometimes cached data causes trouble. Try clearing cache and cookies in Firefox.
  • Check Extensions: Disable browser extensions to see if they're causing problems.
  • Browser Console: Check for errors in the browser console (press Ctrl + Shift + J).
  • Toggle Enhanced Tracking Protection: Select Standard option.

If you have any more doubts or questions, feel free to ask!