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missing text in firefox

  • 5 replies
  • 0 have this problem
  • 21 views
  • Last reply by Paul

Bazza
Bazza
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Firefox on my Alcatel phone misses chunks of text out from every webpage, Google search etc.

I tried opera mini, that works fine.

Anybody else had this?

Firefox on my Alcatel phone misses chunks of text out from every webpage, Google search etc. I tried opera mini, that works fine. Anybody else had this?
Attached screenshots

All Replies (5)

Medhasree Suram
Medhasree Suram
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Hey there! I'm sorry to hear that you're experiencing missing text in Firefox on your Alcatel phone. Let's try to fix that together! First, make sure your Firefox app is up-to-date. If it already is, try clearing the cache and cookies in Firefox Settings. If the issue persists, you can try resetting Firefox to its default settings. Simply go to "Settings" > "Advanced" > "Restore Defaults." If none of these steps work, consider reinstalling Firefox on your phone. I hope this helps, and let me know if you need further assistance!

Bazza
Bazza Question owner
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I deleted browsing history, cache etc. Didn't help.

I then uninstalled Firefox, and reinstalled. Still no good.

Any ideas?

Terry
Terry
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You might want to ask here : https://support.mozilla.org/en-US/products/mobile

zeroknight
zeroknight
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Install Firefox Nightly and see if it still happens there.

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

This is a known issue that our developers have been looking into. We hope to make Firefox for Android 116 available later this week that should fix this problem - check for updates in the Google Play store.