Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I paid & been with Thunderbird for 3months but cannot send emails. I don't know what it is, but please fix outgoing server SMTP.

  • 2 replies
  • 0 have this problem
  • 18 views
  • Last reply by Wayne Mery

more options

We are dying on the vine - we paid but cannot send emails for 3months. We don't know what it is, but please fix outgoing server SMTP. Thanks, [removed email from public]

We are dying on the vine - we paid but cannot send emails for 3months. We don't know what it is, but please fix outgoing server SMTP. Thanks, [removed email from public]

Modified by James

All Replies (2)

more options

Are you using the recommended settings, and a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

If all those requirements are met, do you have an antivirus that is not Windows Security, or a VPN?

more options

Please also post a screen shotof what you are seeing. Reference https://support.mozilla.org/en-US/questions/1418100