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Typo when entering message demolished one account - how to repair?

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  • Last reply by Toad-Hall

pete.n4zr
pete.n4zr
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Yesterday I was answering a message on Tbird and I somehow fat-fingered - probably hit Ctrl or Alt -plus a character - in such a way that it damaged the Thunderbird settings for the e-mail account I was using (I have two). The other one is OK, but any time I receive a message on the damaged one I get a warning in yellow across the bottom of my screen that "A unique identity matching the From address was not found. (plus some more verbiage)."

I have found that if I move messages from that inbox to my other one, they then behave normally, can be responded to, etc.

What have I done and how can I fix this?

Yesterday I was answering a message on Tbird and I somehow fat-fingered - probably hit Ctrl or Alt -plus a character - in such a way that it damaged the Thunderbird settings for the e-mail account I was using (I have two). The other one is OK, but any time I receive a message on the damaged one I get a warning in yellow across the bottom of my screen that "A unique identity matching the From address was not found. (plus some more verbiage)." I have found that if I move messages from that inbox to my other one, they then behave normally, can be responded to, etc. What have I done and how can I fix this?

Chosen solution

Sounds like when you want to read an incoming email it thinks it's a draft.

It's likely that 'Inbox' folder has somehow got flagged as a draft folder.

So do this:

  • Menu icon > 'Addons and Themes'
  • In search type 'folderFlags'
  • Select to download, ok it.

See images as guide. Also this link may help: https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

Once installed:

  • Right click on Inbox folder and select 'Properties'
  • Select 'Flag' tab
  • In the image below - it refers to the Drafts and Inbox
  • You only need the 'Inbox' flag.
  • Click on OK
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All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Chosen Solution

Sounds like when you want to read an incoming email it thinks it's a draft.

It's likely that 'Inbox' folder has somehow got flagged as a draft folder.

So do this:

  • Menu icon > 'Addons and Themes'
  • In search type 'folderFlags'
  • Select to download, ok it.

See images as guide. Also this link may help: https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

Once installed:

  • Right click on Inbox folder and select 'Properties'
  • Select 'Flag' tab
  • In the image below - it refers to the Drafts and Inbox
  • You only need the 'Inbox' flag.
  • Click on OK