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Firefox Brouser

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

mariontrichardson
mariontrichardson
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My firefox has totally stopped working and i have downloaded a new version about 10 times but it just disappears just a blank page. I can't read my e-mails or anything i uninstalled it and reinstalled nothing at all. Everything i run revolves around Firefox, i have refreshed everything i can think of but without a browser i am in the dark, any help would be greatly appreciated. If you e-mail me i can't read it on here but will get it on my phone. As you know without a browser you do nothing or go anywhere.

Thanks

My firefox has totally stopped working and i have downloaded a new version about 10 times but it just disappears just a blank page. I can't read my e-mails or anything i uninstalled it and reinstalled nothing at all. Everything i run revolves around Firefox, i have refreshed everything i can think of but without a browser i am in the dark, any help would be greatly appreciated. If you e-mail me i can't read it on here but will get it on my phone. As you know without a browser you do nothing or go anywhere. Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.