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Password manager extensions disappear OFTEN

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  • 0 have this problem
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  • Last reply by Dropa

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It started with LastPass a few months ago. The extension would often, sometimes once per day, disappear from the toolbar and stop responding to login forms. To make it return, I would have to go into the extensions manager, disable it and re-enable right away. I thought it was just the LastPass extension and was gonna reach out to them. But then the hack was reported so I migrated to Dashlane. But now Dashlane is disappearing the same exact way. Every day. This happens with no other extensions, only LastPass a few months ago and Dashlane right now.

It started with LastPass a few months ago. The extension would often, sometimes once per day, disappear from the toolbar and stop responding to login forms. To make it return, I would have to go into the extensions manager, disable it and re-enable right away. I thought it was just the LastPass extension and was gonna reach out to them. But then the hack was reported so I migrated to Dashlane. But now Dashlane is disappearing the same exact way. Every day. This happens with no other extensions, only LastPass a few months ago and Dashlane right now.

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Are you sure it's the latest version and did you remove it and reinstall it to insure it's up to date or correctly installed. How and what a Addon does is something you have to contact the Addon developer for more help on. You need to check that the Addons are up to date as well.