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tbird will not save passwords

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by Matt

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This is in response to Matt: Yes the login occurs, however sometimes get spinning loading symbol indefinitely....

Added few items: Versions: tbird 102.7.0 win 10 22h2 19045.2486


Conditions: Save box appears below pwd entry box permissions ok on files running tbird as admin

nothing appears in saved passwords box before or after attempt

no win log issue

"normal password" on server imap account hmailserver

this occurred after upgrade tbird purged existing pwds

Tried: deleted key3.db, key4.db, cert9.db and logins.json

no pkcs11.txt file

no external attached pwd manager

Thank you,

   h
This is in response to Matt: Yes the login occurs, however sometimes get spinning loading symbol indefinitely.... Added few items: Versions: tbird 102.7.0 win 10 22h2 19045.2486 Conditions: Save box appears below pwd entry box permissions ok on files running tbird as admin nothing appears in saved passwords box before or after attempt no win log issue "normal password" on server imap account hmailserver this occurred after upgrade tbird purged existing pwds Tried: deleted key3.db, key4.db, cert9.db and logins.json no pkcs11.txt file no external attached pwd manager Thank you, h

All Replies (1)

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Perhaps try replying to your original topic https://support.mozilla.org/en-US/questions/1402844