Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Phishing scam or genuine support email?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by James

martinclea1
martinclea1
more options

I received an email from this email add

breach-alerts@mozilla.com

Is this genuine or a phishing attempt? I get lots of phishing attempts. I don't use Firefox much so am not certain.

It suggests clicking on a link to go to dashboard which I haven't done. It's not clear and many scams use similar font and email adds to real accounts/email adds

Thanks

I received an email from this email add breach-alerts@mozilla.com Is this genuine or a phishing attempt? I get lots of phishing attempts. I don't use Firefox much so am not certain. It suggests clicking on a link to go to dashboard which I haven't done. It's not clear and many scams use similar font and email adds to real accounts/email adds Thanks
Attached screenshots

All Replies (2)

Bithiah
Bithiah
more options

Hey there!

It is from Firefox/Mozilla. See: https://support.mozilla.org/en-US/kb/firefox-monitor-faq#w_how-do-i-know-these-emails-are-really-from-firefox-and-not-from-a-hacker

James
James
  • Top 25 Contributor
  • Moderator
more options

Information about the breach at https://monitor.firefox.com/breach-details/Twitter200M https://monitor.firefox.com/breaches

https://support.mozilla.org/en-US/kb/firefox-monitor https://support.mozilla.org/en-US/kb/firefox-monitor-faq

Modified by James