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Cannot find read messages

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  • Last reply by tedriggs

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Version 102 has been plagued with problems. My latest issue is that I sorted my inbox by "Read" Now my read messages are not showing up in my inbox. I then checked sort by Date and the checkmark for "Read" went away but my read messages are still missing. The only messages that are in my inbox are the unread ones. Any help with this problem would be appreciated.

Version 102 has been plagued with problems. My latest issue is that I sorted my inbox by "Read" Now my read messages are not showing up in my inbox. I then checked sort by Date and the checkmark for "Read" went away but my read messages are still missing. The only messages that are in my inbox are the unread ones. Any help with this problem would be appreciated.

Chosen solution

You might want to check the View menu item under Messages is set to all. It sounds to me like it is set to unread.

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Chosen Solution

You might want to check the View menu item under Messages is set to all. It sounds to me like it is set to unread.

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Matt, Thanks. Just to clarify, I couldn't find "Messages" the View menu, but it was under View>Threads>All. I checked "All" and my Read messages reappeared. I don't know how that happened, but I appreciate your help. Ted