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Sync help

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by cor-el

soniammjones
soniammjones
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I purchased a new laptop. After logging in to firefox, I can't figure out how to sync my bookmarks. I have gone through the troubleshooting multiple times. I don't see a feature that shows that I'm logged in. There is not a sync button to select. There is not a feature that shows I'm logged in.

I purchased a new laptop. After logging in to firefox, I can't figure out how to sync my bookmarks. I have gone through the troubleshooting multiple times. I don't see a feature that shows that I'm logged in. There is not a sync button to select. There is not a feature that shows I'm logged in.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Me and Mrs. Jones.... LMAO Go here on both computers to verify that you are logged into sync. see screenshots

https://support.mozilla.org/en-US/kb/sync-custom-preferences https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You would normally see your login email address if you are connected or otherwise login to sync at the top of the "3-bar" Firefox menu button drop-down list.

If you do no see Sync in the left bar on the Settings page (about:profiles) then is possible that Sync has been disables if you use a device controlled by your IT department.

You can check the about:policies page (63+) to see if policies are active and if errors are reported.