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Cannot send email

  • 3 replies
  • 4 have this problem
  • 61 views
  • Last reply by Newbeak

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Hi I receive emails, but I cannot send an email. The problem started today I have been using TB for 11 years Thanks Jacob

Hi I receive emails, but I cannot send an email. The problem started today I have been using TB for 11 years Thanks Jacob

Chosen solution

Hello there Perahia. We have read your message. We try to help you.


Oké your Messages cannot be send to other email boxes. The server outgoing Smtp for the email s outgoing. Are these Smtp settings oke? Can you check these settings?

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Send me a photoshot of them if you can. Try to use the correct settings for outgoing server settings for thunderbird. Try to use STARTTLS for connecting to the outgoing Mailserver.

https://support.mozilla.org/en-US/kb/manual-account-configuration


Greetings Firefox volunteer.

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All Replies (3)

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Chosen Solution

Hello there Perahia. We have read your message. We try to help you.


Oké your Messages cannot be send to other email boxes. The server outgoing Smtp for the email s outgoing. Are these Smtp settings oke? Can you check these settings?

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Send me a photoshot of them if you can. Try to use the correct settings for outgoing server settings for thunderbird. Try to use STARTTLS for connecting to the outgoing Mailserver.

https://support.mozilla.org/en-US/kb/manual-account-configuration


Greetings Firefox volunteer.

Modified by Googlethunderbird

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Hi, thanks, fixed. I changed output port to 465, and it works, thanks

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Nothing I do helps. Tried port 465. Confirmed acct settings with the ISP. They checked the servers at their end,and told me they were working normally,but I still get attached msg when trying to send.