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Upgraded Thunderbird and Lost all folders and Account Info - HELP!

  • 2 replies
  • 3 have this problem
  • 34 views
  • Last reply by h2ohues

stevetaylorinc
stevetaylorinc
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I just upgraded Thunderbird and Lost all folders and my Account Info on 12 accounts. How can I either recover the info or revert to an older version that will use/restore my info! PLEASE HELP - CRITICAL THINGS MISSING that were stored in local folders under each account.

I just upgraded Thunderbird and Lost all folders and my Account Info on 12 accounts. How can I either recover the info or revert to an older version that will use/restore my info! PLEASE HELP - CRITICAL THINGS MISSING that were stored in local folders under each account.

All Replies (2)

Richard
Richard
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After freaking out and looking for ways to restore the missing account and associated years of emails, I bit the bullet and closed Thunderbird. On restart, the missing items were back.

h2ohues
h2ohues
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No matter what I do none of my computers will update to 102 and above. I have tried restarting, rebooting, reinstalling, and deleting anything in every directory I can find for Thunderbird or Mozilla. After several attempts to reinstall using different ideas I had to reinstall version 78.1.1 because that is the only one I had. It did load Version 91.13.1 (64-bit) which is a little puzzling. I have three computers running version 91.13.1 and all three have the same problem. One is 32 bit. Has anyone else had this problem? Dave T