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Data TIdak Kembali

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  • Last reply by cor-el

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Mohon Bantuannya karena data di mozilla tidak bisa kembali

Mohon Bantuannya karena data di mozilla tidak bisa kembali

All Replies (2)

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Hi Randem,

Bisa tolong diperjelas data apa yang kamu maksud?

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Did you possibly reset the password of the Sync account because you forgot the password?

Resetting the password for the Firefox Account will remove all data stored on the Sync server because this password is used to encrypt your data before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.