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Thunderbird Mail Merge - Body Text Not Merging Correctly

  • 1 reply
  • 1 has this problem
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  • Last reply by jjrdbm

jjrdbm
jjrdbm
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I have used Mail Merge add on in Thunderbirds for a number of years but today I have an issue that I just cannot resolve and exhausted all my avenues in what I know!

I have the data in the usual format - a .csv file - I then merge the data and it pulls through both the To Email and CC Email but then not merging any of the text within the body but instead leaving it blank. Does anyone have any ideas on how to resolve as spent a couple of hours trying various different things?

I have used Mail Merge add on in Thunderbirds for a number of years but today I have an issue that I just cannot resolve and exhausted all my avenues in what I know! I have the data in the usual format - a .csv file - I then merge the data and it pulls through both the To Email and CC Email but then not merging any of the text within the body but instead leaving it blank. Does anyone have any ideas on how to resolve as spent a couple of hours trying various different things?

All Replies (1)

jjrdbm
jjrdbm Question owner
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I've resolved this. For some reason, I re-typed the wording out within the body of the email text and the merge fields worked!?