Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

MS MFA for Thunderbird

  • 1 reply
  • 1 has this problem
  • 33 views
  • Last reply by Toad-Hall

A.Kheifets
A.Kheifets
more options

My Thunderbird stopped working after admin introduced MS MFA After entering all the necessary server settings and approving my sign in twice, I receive the following error message: "Configuration could not be verified. If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account. Try selecting another protocol. "

I am using Thunderbird 91.6.0 (64-bit) INCOMING SERVER Protocol: IMAP Hostname: [ outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: 0Auth2 Username: UXXXXXX@anu.edu.au

OUTGOING SERVER Hostname: smtp.office365.com Port: 587 Connection security: STARTILS Authentication method: 0Auth2

Please help if you could Many thanks, Anatoli

My Thunderbird stopped working after admin introduced MS MFA After entering all the necessary server settings and approving my sign in twice, I receive the following error message: "Configuration could not be verified. If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account. Try selecting another protocol. " I am using Thunderbird 91.6.0 (64-bit) INCOMING SERVER Protocol: IMAP Hostname: [ outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: 0Auth2 Username: UXXXXXX@anu.edu.au OUTGOING SERVER Hostname: smtp.office365.com Port: 587 Connection security: STARTILS Authentication method: 0Auth2 Please help if you could Many thanks, Anatoli

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re :Thunderbird stopped working after admin introduced MS MFA - it's likely that the server administrator has disabled the selected configuration for your account.

Admin would need to switch on/enable IMAP and SMTP protocols in order to allow non MS products to work.

If they (Admin) will not switch it on then you may need to use an addon: Both of these addons are a paid for service as people do work to create and maintain them. But the charges are very small and first month is free as a trial.

OWL for Exchange: https://addons.thunderbird.net/en-us/thunderbird/addon/owl-for-exchange/

ExQuilla for Exchange 91.2 https://addons.thunderbird.net/en-us/thunderbird/addon/exquilla-exchange-web-services/