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  • 2 replies
  • 1 has this problem
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  • Last reply by James

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Hi, My Firefox did an update and is now no longer working. It opens, but I can't connect at any website. Jim

Hi, My Firefox did an update and is now no longer working. It opens, but I can't connect at any website. Jim

All Replies (2)

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A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly:

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In case you do have Webroot.

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations