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Firefox Startup on MacOS with Shortcut Always Goes in Troubleshoot Mode

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

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Whenever I start Firefox up with a shortcut on macOS instead of clicking on the dock icon, it asks me to start firefox in troubleshoot mode. I use automator for setting "launch applications" shortcuts for my favourite apps. Doing the same with safari or chrome doesn't give me an issue so I'm wondering why firefox wants to start in troubleshoot mode everytime it isn't open the regular way?

Thanks in advance for your feedback!

Whenever I start Firefox up with a shortcut on macOS instead of clicking on the dock icon, it asks me to start firefox in troubleshoot mode. I use automator for setting "launch applications" shortcuts for my favourite apps. Doing the same with safari or chrome doesn't give me an issue so I'm wondering why firefox wants to start in troubleshoot mode everytime it isn't open the regular way? Thanks in advance for your feedback!

All Replies (2)

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Check the shortcut properties. Make sure there is not a safe mode flag.

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On Mac you start in Troubleshoot Mode if you hold down the Options key while starting Firefox, so if you use a shortcut with only Options as modifier to start Firefox then add another modifier like Shift or Control or Command to prevent starting in Troubleshoot Mode.