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browser not working

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

Luna
Luna
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hello, I have been using firefox for years but over the past couple of weeks i keep getting an error message and it started with only a few sites at first but now its almost every site i try to reach. i can no longer work through firefox and have to bounce between browsers. I can't reach simple sites such as google sheets, drive, etc.

i've tried just about everything to try an fix it. I've downloaded adblockers, checked for viruses, tried multiple different wifis thinking maybe mine was the problem, downloaded antivirus software, cleaned out my computer of junk

its always the same error message or the site shows up white and in the wrong format. i couldn't even access this page on firefox, i'm on a different browser writing this.

this is the error message: Secure Connection Failed

An error occurred during a connection to drive.google.com. PR_END_OF_FILE_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
hello, I have been using firefox for years but over the past couple of weeks i keep getting an error message and it started with only a few sites at first but now its almost every site i try to reach. i can no longer work through firefox and have to bounce between browsers. I can't reach simple sites such as google sheets, drive, etc. i've tried just about everything to try an fix it. I've downloaded adblockers, checked for viruses, tried multiple different wifis thinking maybe mine was the problem, downloaded antivirus software, cleaned out my computer of junk its always the same error message or the site shows up white and in the wrong format. i couldn't even access this page on firefox, i'm on a different browser writing this. this is the error message: Secure Connection Failed An error occurred during a connection to drive.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
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Web search: https://www.bing.com/search?q=pr_end_of_file_error

radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.

jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that

cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.

You can check your browser and possibly compare this with the server setup. https://www.ssllabs.com/ssltest/viewMyClient.html