Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recent UPDATE of Firefox OPENING THE PROGRAM AND ADDITIONAL WINDOWS..

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

more options

'SINCE Recent UPDATE of Firefox I cannot make the program open fully.. It opens with a single SMALL Window and I have Force it to expand if I want a new Tab It Opens another window in small size and I have to expand that Window.. THIS IS A BAD UPDATE...... IF I Cannot get help this will be my LAST USE of FIREFOX....

'SINCE Recent UPDATE of Firefox I cannot make the program open fully.. It opens with a single SMALL Window and I have Force it to expand if I want a new Tab It Opens another window in small size and I have to expand that Window.. THIS IS A BAD UPDATE...... IF I Cannot get help this will be my LAST USE of FIREFOX....

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.