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page refreshes and loses information

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by jarcher_1

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When filling out online forms sometimes I need to check information on another app or when checking out of online purchase I need to go to my banking app to allow the purchase, whenever I go to another app or the screen locks when I go back to firefox the page has done refresh which in most instances, especially online forms, means I either get a timed out message or I am brought back to the beginning screen with all information I entered erased. For some online purchases I am never able to complete the transaction because I am sent back to beginning of the form everytime I approve the transaction in banking app. Any solutions?

Chosen solution

Hi

I recommend long pressing on the right hand Android icon. This will split screen your Android device, allowing you to see two apps at the same time.

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Chosen Solution

Hi

I recommend long pressing on the right hand Android icon. This will split screen your Android device, allowing you to see two apps at the same time.

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That works great. Thanks!

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