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Updated FIREFOX and lost all my saved passwords.

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  • 1 has this problem
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  • Last reply by FredMcD

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Hello all.

Had some wonky display settings (couldn't see any text on my webpages) so I did a "REFRESH FIREFOX". Display now looks great but all my saved passwords and god knows what else have disappeared. Please help.

This is the current version of the browser 89.0.1 (64-bit)

Hello all. Had some wonky display settings (couldn't see any text on my webpages) so I did a "REFRESH FIREFOX". Display now looks great but all my saved passwords and god knows what else have disappeared. Please help. This is the current version of the browser 89.0.1 (64-bit)

All Replies (1)

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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update