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Firefox keeps crashing; provided here are crash codes.

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Firefox keeps crashing; here are crash IDs:

Crash ID: bp-70b39439-c1f8-4de1-ae47-2a5160210430 Crash ID: bp-93d76cd2-ba07-4f63-81b4-460c40210121

I try shift+firefox to get into "refresh"; it crashes then too. Version of Windows 10 is 1909.

Does anyone know what may be happening?

All Replies (5)

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Product Firefox Release Channel release Version 88.0 Build ID 20210415204500 (2021-04-15) Buildhub data OS Windows 10 OS Version 10.0.18363

Fri, 30 Apr 2021 12:35:19 GMT bp-70b39439-c1f8-4de1-ae47-2a5160210430 Signature: NS_NewRunnableFunction<T>

Uptime 32 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

AppMonitorDll.dll = EndPoint +++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05)

Thu, 21 Jan 2021 23:33:55 GMT bp-93d76cd2-ba07-4f63-81b4-460c40210121 Signature: mozilla::net::nsHttpChannel::GetResponseStart

Uptime 9 seconds

Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION

AppMonitorDll.dll = EndPoint

Helpful?

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Update EndPoint. If the problem continues, disable it.

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Hi FredMcD,

Thank you!

Forgive my ignorance; "EndPoint" as in Symantec Endpoint Protection or??

Thank you!

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Helpful?

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I wish it was that easy as looking up a keyword.

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