Local Folders Missing
ALL my Local Folders are MISSING this morning!!
They were THERE last night ... GONE this morning.
I ran NO Thunderbird Updates (have selected tell me BEFORE AUTOMATIC UPDATES run) ...
Changed no VIEWS, or anything.
I just spent days updating and creating new ones. I have used Thunderbird for years.
Where are they???
HELP!!!
All Replies (8)
Try downloading and running the full installer.
I just downloaded and re-installed Thunderbird.
Still NO Local Folders.
Sooooooooooo frustrating.
Thanks for your idea.
Later ....
Thanks to everyone who replied with a recommendation!
I just started over with creating Local Folders under my Inbox Line and it's OK.
I can access and see them from all my laptops, PC and other devices.
Getting better acquainted with Thunderbird now.
Best regards.
Modified
Check the profile manager for multiple profiles. https://support.mozilla.org/en-US/kb/using-multiple-profiles
It is also possible that you are still using the old original profile, but for some unknown reason, Thunderbird could not open 'Local Folders' and so created a new one and called it 'Local Folders-1'.
You could check this by looking in the Account Settings > Local Folders in 'Local directory:' make the window wide enough to see all the text. at the end of the text does it say 'Local Folders-1' ? If yes, edit that line so removing the -1 and then restart Thunderbird OR click on the 'Browse' button and locate the original 'Local Folders' mail account It is likely to be here:
- C:\Users\User Account name\AppData\Roaming\Thunderbird\Profiles\profile name folder\Mail\Local Folders
Wayne Mery said
Check the profile manager for multiple profiles. https://support.mozilla.org/en-US/kb/using-multiple-profiles
Thanks for your feedback!
I just started over with creating Local Folders under my Inbox Line and it's OK.
I can access and see them from all my laptops, PC and other devices.
Getting better acquainted with Thunderbird now.
Best regards.
Toad-Hall said
It is also possible that you are still using the old original profile, but for some unknown reason, Thunderbird could not open 'Local Folders' and so created a new one and called it 'Local Folders-1'. You could check this by looking in the Account Settings > Local Folders in 'Local directory:' make the window wide enough to see all the text. at the end of the text does it say 'Local Folders-1' ? If yes, edit that line so removing the -1 and then restart Thunderbird OR click on the 'Browse' button and locate the original 'Local Folders' mail account It is likely to be here:
- C:\Users\User Account name\AppData\Roaming\Thunderbird\Profiles\profile name folder\Mail\Local Folders
Thanks for your feedback!
I just started over with creating Local Folders under my Inbox Line and it's OK.
I can access and see them from all my laptops, PC and other devices.
Getting better acquainted with Thunderbird now.
Best regards.
atErik said
sometime after an auto-update , newer versions of TB=Thunderbird changes the TB-Profile folder to a new one & cannot properly load all earlier profile data & settings into the new profile, so i think , your "Local Folders" folder remained inside your older profile. in windows, TB-profile folder is usually here: "%APPDATA%\Thunderbird\Profiles\<old-profile-name>\" that is usually equal to: "C:\Users\<YourWindowsUserName>\AppData\Roaming\Thunderbird\Profiles\<old-profile-name>\" to see folder in above locations, you will have to enable viewing hidden files in Windows File Explorer. TB-profile folder looks like this: "xxxxxxxx.profile-name" where each x in xxxxxxxx is a random alphanumeric char. just copy or move the entire "Local Folders" from TB-old-profile, into the TB-new-profile folder. to find out what exact new-profile name is used by last TB in your computer, you can/may do this: goto TB main menu > Help > Troubleshooting Information > about:profiles > Root Directory. the last sub-folder shown in the "Root Directory" line, is the TB "profile" folder name. always make or keep a backup of all TB profiles, before doing copy/move/install/uninstall, etc. More/Related Info: • Disable AV/FW/SS software mail-protection OR enable+add+allow EXCEPTIONS in it & add mail-server names/address . Some AV/SS creates insecure proxy/gateway for scanning/checking emails, but there are other secure way to scan/check emails . Please make sure the option "Allow AV to Quarantine email" is selected inside TB, and make sure your AV/SS is set to "Scan all files on access". • Disable auto-update or update of TB. (please upvote my Q+A both, inside the linked page, if its useful/helpful).
Thanks for your feedback!
I just started over with creating Local Folders under my Inbox Line and it's OK.
I can access and see them from all my laptops, PC and other devices.
Getting better acquainted with Thunderbird now.
Best regards.
FredMcD said
Try downloading and running the full installer.
Thanks for your feedback!
I just started over with creating Local Folders under my Inbox Line and it's OK.
I can access and see them from all my laptops, PC and other devices.
Getting better acquainted with Thunderbird now.
Best regards.