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Firefox crashes on startup in Windows 10
I submitted a crash report: bp-28bfafdf-37b2-4a4c-b56d-19c690201216 I cannot start Firefox. It crashes with 30 seconds of attempting to open it. It crashes in safe mode, too. I refreshed Firefox. I have installed the latest Firefox (12/16/2020). I have uninstalled Flash Player. I have rebooted. I have no startup.*.cache file in my profiles directory. I have only startup_shaders. I do have two Firefox\Profiles\*.default-* directories. One was created years ago and the other was created on 10th December.
Update McAfee. If the problem continues, disable it.Read this answer in context 👍 0
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Product Firefox Release Channel release Version 84.0 Build ID 20201211215739 (2020-12-11) Buildhub data OS Windows 10 OS Version 10.0.18363
bp-28bfafdf-37b2-4a4c-b56d-19c690201216 Signature: strlen | nsComponentManagerImpl::GetServiceByContractID
Uptime 1 seconds
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
EpMPApi.dll = McAfee Endpoint
fcagff64.dll = McAfee Endpoint
fcagcbh64.dll = McAfee Endpoint
fcagpph64.dll = McAfee Endpoint
Update McAfee. If the problem continues, disable it.