Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

restore password

  • 1 reply
  • 1 has this problem
  • Last reply by cor-el

more options

can i restore my account password not losing private data if having more than two devices logged in and synced?

Modified by fishparcle

All Replies (1)

more options

Did you forget the password of the Sync account ?

Did you previously had problems with syncing data ?

Data currently stored on a specific device isn't affected if you would reset the password of the Sync account. A reset only affects data stored on the Sync server and you would merely have to reconnect each device using the new password. You would need to use a recovery key to regain access to data stored on the Sync server. To be more safe you can disconnect other devices before resetting the password and backup profile data on desktop devices.


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.