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Thunderbird 78 not refreshing display

  • 4 replies
  • 2 have this problem
  • 23 views
  • Last reply by wrangler491

wrangler491
wrangler491
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Running TB 78.3.1 32 bit on Windows 10 64 bit. Ever since I have upgraded to 78 I have had the same problem: unless I run in Safe Mode, the windows of folder (eg inbox, junk...) contents do not refresh when I select a different folder. If I move the mouse pointer over the window contents, then the relevant lines that the mouse pointer is over are revealed, but not otherwise.

This still happens when add-ons (which I don't actually have many of - only add-on is a dictionary) are disabled. Only Safe Mode fixes it.

Any suggestions for how to fix this? I have already reset toolbars and controls - no difference

Thanks

Running TB 78.3.1 32 bit on Windows 10 64 bit. Ever since I have upgraded to 78 I have had the same problem: unless I run in Safe Mode, the windows of folder (eg inbox, junk...) contents do not refresh when I select a different folder. If I move the mouse pointer over the window contents, then the relevant lines that the mouse pointer is over are revealed, but not otherwise. This still happens when add-ons (which I don't actually have many of - only add-on is a dictionary) are disabled. Only Safe Mode fixes it. Any suggestions for how to fix this? I have already reset toolbars and controls - no difference Thanks

Chosen solution

Is hardware acceleration enabled in normal mode in Options/General/Indexing?

Safe mode

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All Replies (4)

sfhowes
sfhowes
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Chosen Solution

Is hardware acceleration enabled in normal mode in Options/General/Indexing?

Safe mode

wrangler491
wrangler491 Question owner
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Awesome! It was on. Now it's offer, Thunderbird works perfectly. Thanks!

Wayne Mery
Wayne Mery
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@wrangler, what video hardware and drivers are you using? (they are listed in help > troubleshooting

wrangler491
wrangler491 Question owner
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Wayne Mery said
@wrangler, what video hardware and drivers are you using? (they are listed in help > troubleshooting

NVIDIA GeForce GTX 1070 Ti Driver version is 26.21.14.3200 dated 24/7/2019