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Not syncing my information with the Mozilla browser

  • 2 replies
  • 1 has this problem
  • 126 views
  • Last reply by lordman247
  • Solved

Hi I had a lot of information in my browser that I synced with my email. But it's not synced now and it looks like my browser information has been deleted or missing.


I entered the email and password in Firefox and pressed the sync key. But sync is not done. please guide me... please help me :(

Hi I had a lot of information in my browser that I synced with my email. But it's not synced now and it looks like my browser information has been deleted or missing. I entered the email and password in Firefox and pressed the sync key. But sync is not done. please guide me... please help me :(

Chosen solution

Is your "sync" data still present on any other devices that you have connected to the Sync service?

Or did you use Sync with one, solitary device? Like as a "backup medium".

Please explain further.

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All Replies (2)

Chosen Solution

Is your "sync" data still present on any other devices that you have connected to the Sync service?

Or did you use Sync with one, solitary device? Like as a "backup medium".

Please explain further.

No, there are no other devices

I just changed my operating system.

I don't have any backup files either