Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mail server responded: 550 5.1.0 <xxxxx@socal.rr.com> sender rejected.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by sfhowes

zearlb
zearlb
more options

So every time I send an Email through thunderbird with my socal.rr.com address as the sender I get this error, "An error occurred while sending mail. The mail server responded: 550 5.1.0 <xxxx@socal.rr.com> sender rejected. Please verify that your email address is correct in your account settings and try again."

The Email then goes into my "sent" folder, yet not every Email I've sent actual goes through, and others are severely delayed. This issue just started a few days ago out of the blue. I'm getting a bit tired of socal.rr.com errors with thunderbird. Just a month ago I had an error that popped up every time I tried to check my mail, see below link. This was thankfully fixed, but I'd much rather have that error back then not being able to send mail. Is this error because of thunderbird, socal, or something else?

https://support.mozilla.org/en-US/questions/1278713

Thank you for your help in advance!

So every time I send an Email through thunderbird with my socal.rr.com address as the sender I get this error, "An error occurred while sending mail. The mail server responded: 550 5.1.0 <xxxx@socal.rr.com> sender rejected. Please verify that your email address is correct in your account settings and try again." The Email then goes into my "sent" folder, yet not every Email I've sent actual goes through, and others are severely delayed. This issue just started a few days ago out of the blue. I'm getting a bit tired of socal.rr.com errors with thunderbird. Just a month ago I had an error that popped up every time I tried to check my mail, see below link. This was thankfully fixed, but I'd much rather have that error back then not being able to send mail. Is this error because of thunderbird, socal, or something else? https://support.mozilla.org/en-US/questions/1278713 Thank you for your help in advance!

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I have never heard of a social.rr.com email address before, are they new? or particularly old?

again I think the issue will be with spectrum, but what account settings to you have for the SMTP account?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Another roadrunner user found a set of working settings:

https://support.mozilla.org/en-US/questions/1276164#answer-1291449

This was for a rochester.rr.com address, but it may also work for socal.rr.com addresses. For the outgoing server, first select SSL/TLS security and then type in 587 for the port, instead of 465 that will be automatically entered.