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Thunderbird stops responding when checking mail for spam or sorting.

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  • Last reply by Matt

JayGee49
JayGee49
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I have four email accounts in my profile one of which gets a lot of unwanted mail from two sources. I've tried asking them to take me off their list (I subscribed but no longer have any interest especially as I get 10 or 20 emails from them every day) but they don't stop. So I set up for Thunderbird to move them automatically into the Spam folder.

Now when I start up Thunderbird it stops responding for a few minutes then moves messages to Spam and I can finally navigate other messages. This also seems to be an issue sorting messages into folders so I have stopped doing this until I can find out why the issue is happening. I've recently moved from Outlook where there was no such issue (about the only plus for that piece of crap software so far).

Ideas?

I have four email accounts in my profile one of which gets a lot of unwanted mail from two sources. I've tried asking them to take me off their list (I subscribed but no longer have any interest especially as I get 10 or 20 emails from them every day) but they don't stop. So I set up for Thunderbird to move them automatically into the Spam folder. Now when I start up Thunderbird it stops responding for a few minutes then moves messages to Spam and I can finally navigate other messages. This also seems to be an issue sorting messages into folders so I have stopped doing this until I can find out why the issue is happening. I've recently moved from Outlook where there was no such issue (about the only plus for that piece of crap software so far). Ideas?

All Replies (1)

Matt
Matt
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1. File menu > Compact folders. Compacting reduces the size of the file used to store mail as it purges the deleted mail and moved mails from the file.

2. Have you set you filter to mark the message as spam, rather than move the message? Doing it that way might actually make it a little faster.

3. Create an exception in your anti virus product for the contents of your Thunderbird folder. They are frequently the cause of delays as they try and rescan files after aver move. Not something you want happening after each spam is moved.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data