Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Flood of spam "Undelivered" emails

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by christ1

Andrew3142
Andrew3142
more options

I'm getting many "Undeliverable - returned to sender" incoming emails, clearly spam. The text that it's claimed I sent out and it's claimed couldn't be delivered appears to be the acknowledgement message from the contact form on my website. That is, if someone fills in the contact form on my website, it sends them a "Thank you - I'll be in touch" message. This message I am getting sent to me as as undeliverable.

Clearly, I need to improve the spam protection on my website and I'm looking into that. My question here is, is there any way to get TB to check if it actually HAS send out an email, and so reject the false reports?

Many thanks

Andrew

I'm getting many "Undeliverable - returned to sender" incoming emails, clearly spam. The text that it's claimed I sent out and it's claimed couldn't be delivered appears to be the acknowledgement message from the contact form on my website. That is, if someone fills in the contact form on my website, it sends them a "Thank you - I'll be in touch" message. This message I am getting sent to me as as undeliverable. Clearly, I need to improve the spam protection on my website and I'm looking into that. My question here is, is there any way to get TB to check if it actually HAS send out an email, and so reject the false reports? Many thanks Andrew

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Most likely a spammer was using your email address as From: address in spam messages. What you receive are error messages from non-existing recipient email addresses. That's called backscatter. https://en.wikipedia.org/wiki/Backscatter_(email)

For the time being you can filter those messages to automatically delete them, or simply wait until it stops.

And be more careful about to whom you're handing out your email address.