Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I delete prior years messages other than by deleting one by one?

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by bardinjane

more options

I want to be able to delete many messages at once. I do not know if there is a way I can delete all messages from a specific year like delete all 2016.

I want to be able to delete many messages at once. I do not know if there is a way I can delete all messages from a specific year like delete all 2016.

Chosen solution

Options depending upon what you want to do.

1.

  • Select folder
  • Sort by Date
  • Click on first email you want to delete
  • Press and hold down 'Shift' key and click on the last email you want to delete.
  • all emails in between will become highlighted and show as x number of conversations.
  • click on 'Delete'.

2.

  • Menu app icon > Find > Search Messages
  • select checkbox 'Search Subfolders'

Search for messages in:

  • To search on an entire mail account choose the mail account name - this will include all the folders or select folder on the mail account.
  • select 'Match all of the following'
  • 'Date' and 'is before' and enter a date eg: 01/01/2017
  • click on small + sign to get another line
  • 'Date' and 'is after' and enter a date eg: 31/12/2015
  • click on 'Search'

List is shown.

  • Double Check all is correct. only dates from 2016 should be listed
  • Click on first in list.
  • Select key 'Ctrl' + 'A'

All get highlighted.

  • Click on 'Delete'
Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Options depending upon what you want to do.

1.

  • Select folder
  • Sort by Date
  • Click on first email you want to delete
  • Press and hold down 'Shift' key and click on the last email you want to delete.
  • all emails in between will become highlighted and show as x number of conversations.
  • click on 'Delete'.

2.

  • Menu app icon > Find > Search Messages
  • select checkbox 'Search Subfolders'

Search for messages in:

  • To search on an entire mail account choose the mail account name - this will include all the folders or select folder on the mail account.
  • select 'Match all of the following'
  • 'Date' and 'is before' and enter a date eg: 01/01/2017
  • click on small + sign to get another line
  • 'Date' and 'is after' and enter a date eg: 31/12/2015
  • click on 'Search'

List is shown.

  • Double Check all is correct. only dates from 2016 should be listed
  • Click on first in list.
  • Select key 'Ctrl' + 'A'

All get highlighted.

  • Click on 'Delete'
more options

Thank you for your help.