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Why doesn't a protocol prefix appears on my site address?

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  • 1 has this problem
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  • Last reply by TyDraniu

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I have a web site bobgatto.com. when I enter the domain name just as bobgatto.com ans press enter, the site appears as it should. However, no https:// is attached to the name in the address bar and an icon of a lock with a red slash through it is at the left of the name.

Now I believe there should be an https:// because my web host set my up with a free SSL. I checked the cPanel and the SSL status is active. I even tried to reinstall the SSL certificates and keys, clearing cache memory, but I'm still getting the same results.

Can anyone out there help?

Thanks,

Bob Gatto

All Replies (1)

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1. This is not a question related to Firefox. This is a Firefox support forum.

2. I think that you don't have a redirect from http to https.

https://www.name.com/support/articles/115005296088-Redirect-HTTP-to-HTTPS-automatically