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Ask to save logins and passwords for websites unchecks by itself

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by cor-el

mkeurope
mkeurope
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Hi all. For some reason, Firefox will randomly - or daily - automatically uncheck, "Ask to save logins and passwords for websites," for this device only - a Win 10 laptop. All other devices are unaffected. On all devices, I run SuperAntiSpyware, and the setting within that program, the setting sare the same across all devices. Is there a setting within Firefox I need to change? Thank you!!!

Hi all. For some reason, Firefox will randomly - or daily - automatically uncheck, "Ask to save logins and passwords for websites," for this device only - a Win 10 laptop. All other devices are unaffected. On all devices, I run SuperAntiSpyware, and the setting within that program, the setting sare the same across all devices. Is there a setting within Firefox I need to change? Thank you!!!

All Replies (2)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Password Manager (Lockwise) will be disabled.