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Firefox is not responsive

Posted

Hi,

I have been using Firefox from a long time. However, from last night, it's not loading any page. I type the URL, and pressing ENTER is not doing anything. Even the menu items of Firefox (Options, Customize etc) are not working. I have downloaded latest Firefox Installer, which when run updated my local Firefox with latest updates. I even tried to uninstall, and then reinstall. After re-installation also, it's behaving the same way.

Hi, I have been using Firefox from a long time. However, from last night, it's not loading any page. I type the URL, and pressing ENTER is not doing anything. Even the menu items of Firefox (Options, Customize etc) are not working. I have downloaded latest Firefox Installer, which when run updated my local Firefox with latest updates. I even tried to uninstall, and then reinstall. After re-installation also, it's behaving the same way.
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Additional System Details

Installed Plug-ins

Can't see as the button is not showing any output.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

More Information

Aki_66 2 solutions 49 answers

Is there any messages displaying like "not responding"?

Is there any messages displaying like "not responding"?
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Aki_66 2 solutions 49 answers

This can be happen because of many reasons such as Firefox hangs while playing Flash videos Firefox hangs after using it for a long time.

you can refer this article and solve your problem as I think.

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

This can be happen because of many reasons such as Firefox hangs while playing Flash videos Firefox hangs after using it for a long time. you can refer this article and solve your problem as I think. https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
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Question owner

No messages are displayed.

The support article does not refer to my issue. It's not hanging; not crashing; key strokes are not frozen. I am able to type in the URL (it also shows up with URLs from history, when typing). Problem is when I press ENTER key, nothing happens.

No messages are displayed. The support article does not refer to my issue. It's not hanging; not crashing; key strokes are not frozen. I am able to type in the URL (it also shows up with URLs from history, when typing). Problem is when I press ENTER key, nothing happens.
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