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When I try to login with my Google or Facebook account in different websites, Mozilla doesn't let them.

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  • Last reply by cor-el

Inés
Inés
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I usually login with Google in SO many websites so this bothers me very much. When I tried to login in different websites (not just one, I checked) what Mozilla does is open the new window to accept the login I guess and it just close itself without login and I don't know what to do. It doesn't work with Facebook either. Nevertheless, the actual login with the email has no problem.

I usually login with Google in SO many websites so this bothers me very much. When I tried to login in different websites (not just one, I checked) what Mozilla does is open the new window to accept the login I guess and it just close itself without login and I don't know what to do. It doesn't work with Facebook either. Nevertheless, the actual login with the email has no problem.

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cor-el
cor-el
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window