Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes - Fresh Windows Install

  • 4 replies
  • 1 has this problem
  • Last reply by Shout House

more options

Hello all, I have a completely fresh install of Windows running with very little extras added at this point. Graphics drivers are up to date with WQHL

I've submitted these reports

Report ID 	Date Submitted
bp-8b5d66b0-cbb2-45d9-804a-989c90191008	10/8/19 5:35 PM
bp-9c4d6f38-d198-4274-9ed5-f46dd0191008	10/8/19 5:35 PM
bp-4ab2b7ff-f5e7-4116-a88e-d240e0191008	10/8/19 5:35 PM
bp-e71f48b2-1373-4612-994e-8838a0191008	10/8/19 5:35 PM
bp-8a156841-44c8-46e0-bc28-2894d0191008	10/8/19 5:35 PM
bp-e28f8476-ebce-49e1-981d-cb68d0191008	10/8/19 5:35 PM
bp-6ef9572c-76de-4f7c-9592-31f0a0191008	10/8/19 5:35 PM
bp-064e9d1e-9788-40e3-a29a-4a0270191008	10/8/19 5:35 PM

Modified by cor-el

All Replies (4)

more options

bp-8b5d66b0-cbb2-45d9-804a-989c90191008 Signature: mozilla::MediaFormatReader::RequestDemuxSamples


atidxx64.dll = Advanced Micro +++++++++++++++++++++++++++++++++++++++++++++++ bp-9c4d6f38-d198-4274-9ed5-f46dd0191008 Signature: decode_coeffs_8bpp


atidxx64.dll = Advanced Micro +++++++++++++++++++++++++++++++++++++++++++++++ bp-4ab2b7ff-f5e7-4116-a88e-d240e0191008 Signature: webrender::renderer::Renderer::update_gpu_cache


atiumd6a.dll = Radeon Video Acceleration

atidxx64.dll = Advanced Micro +++++++++++++++++++++++++++++++++++++++++++++++ bp-e71f48b2-1373-4612-994e-8838a0191008 Signature: `anonymous namespace'::CompilerConstraintInstance<T>::generateTypeConstraint

atidxx64.dll = Advanced Micro +++++++++++++++++++++++++++++++++++++++++++++++ bp-8a156841-44c8-46e0-bc28-2894d0191008 Signature: round


atidxx64.dll = Advanced Micro

more options

Ok, so it's happening on my graphics card, but what do I do? I'm not sure what my next steps are since they are completely new graphics drivers. Running on 19.9.2, no overclocking and temps are good.

Sapphire Vega 64

more options

Make sure that Radeon Video Acceleration and Advanced Micro programs are up to date. Check all other programs as well.

Sometimes seeing many crash reasons means a problem with memory.

MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.

more options

Yea, I think I'm narrowing it down to that as well. Literally everything in my computer has been replaced except my memory. However, when I ran all the passes of memtest it didn't find anything except a couple errors for... it was called something like blast swaps or burst swaps. I read up on it and it said that doesn't mean much. Especially since it only occurred on one test during one run.

Edit: Ok I'm running Memtest from that site. We'll see if it says anything. I think I was using a different memtest.

EDIT EIDT: I just remembered. It was called Bit Flips. More specifically 'high frequency row hammer bit flips'

Modified by Shout House