When I access certain Bank web sites they tell me my browser is out of date. Yet, I have the latest vesion. How do I get the bank to recognize current version?

4 years ago

7/26/19, 9:56 AM

Bank says I am using an outdated browser and will not let me log-in.

System Details shows you are using Windows 7 Firefox 46.0 Is this correct? If not: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

👍 1

Answer 1 · 2019-07-26 09:56:30

FredMcD

7/26/19, 11:37 AM

System Details shows you are using Windows 7 Firefox 46.0 Is this correct? If not: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Answer 2 · 2019-07-26 09:56:30

7/26/19, 2:43 PM

Wow--thanks soooo much!! How long will this "fix" hold? Will I need to do this every time I access the Banking site?

My computer says I am using Firefox version 64, but the bank says only 46. How do I get the bank to read the right version? Thanks for your help!!

Answer 3 · 2019-07-26 09:56:30

7/26/19, 5:01 PM

Did you check out the links I posted?