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When I access certain Bank web sites they tell me my browser is out of date. Yet, I have the latest vesion. How do I get the bank to recognize current version?

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Bank says I am using an outdated browser and will not let me log-in.

Bank says I am using an outdated browser and will not let me log-in.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0

More Information

FredMcD
  • Top 10 Contributor
4248 solutions 59432 answers

Chosen Solution

System Details shows you are using Windows 7 Firefox 46.0 Is this correct? If not: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/
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Question owner

Wow--thanks soooo much!! How long will this "fix" hold? Will I need to do this every time I access the Banking site?

My computer says I am using Firefox version 64, but the bank says only 46. How do I get the bank to read the right version? Thanks for your help!!

Wow--thanks soooo much!! How long will this "fix" hold? Will I need to do this every time I access the Banking site? My computer says I am using Firefox version 64, but the bank says only 46. How do I get the bank to read the right version? Thanks for your help!!
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FredMcD
  • Top 10 Contributor
4248 solutions 59432 answers

Did you check out the links I posted?

Did you check out the links I posted?
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