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Recent slowness appears to be caused by the transferring of my data to and from m.media.amazon.com; what is m.media.amazon.com?

Posted

Starting within this month (July 2019), transferring to websites and their webpages frequently drags. During these delays, the display at the bottom of the browser says it's either transferring data to or from m.media.amazon.com. Just what is m.media.amazon? Is it necessary? If it is NOT necessary, is there anything I can set to avoid m.media.amazon?

Thanks you, Susan

Starting within this month (July 2019), transferring to websites and their webpages frequently drags. During these delays, the display at the bottom of the browser says it's either transferring data to or from m.media.amazon.com. Just what is m.media.amazon? Is it necessary? If it is NOT necessary, is there anything I can set to avoid m.media.amazon? Thanks you, Susan
Quote

Additional System Details

Installed Plug-ins

Nothing new since PC was purchased and set up over a year ago.

Application

  • Firefox 68.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0
  • Support URL: https://support.mozilla.org/1/firefox/68.0/WINNT/en-US/

Extensions

  • Adblock Plus - free ad blocker 3.5.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Startpage.com — Private Search Engine 1.1.4 ({20fc2e06-e3e4-4b2b-812b-ab431220cada})
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Webroot Filtering Extension 1.10.0.6 (webrootsecure@webroot.com)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 1050 Ti
  • adapterDescription2:
  • adapterDeviceID: 0x1c82
  • adapterDeviceID2:
  • adapterDrivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumd.dll
  • adapterDrivers2:
  • adapterRAM: 4096
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: True
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17134.885
  • driverDate: 10-27-2017
  • driverDate2:
  • driverVendor:
  • driverVendor2:
  • driverVersion: 23.21.13.8813
  • driverVersion2:
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  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.8a050090f926)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a636) EGL_VERSION: 1.4 (ANGLE 2.1.0.8a050090f926) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.8a050090f926)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a636) EGL_VERSION: 1.4 (ANGLE 2.1.0.8a050090f926) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: WebRender
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Shadow110 2 solutions 29 answers

Hi, it is caused by your installed Extension for Amazon : Amazon.com 1.1 (amazondotcom@search.mozilla.org) It is calling home to : http://m.media.amazon.com/

Suggest copy/paste to address bar " about:addons " (with out quotation marks to your address bar and enter. Disable it when not using it.

Hi, it is caused by your installed Extension for Amazon : Amazon.com 1.1 (amazondotcom@search.mozilla.org) It is calling home to : http://m.media.amazon.com/ Suggest copy/paste to address bar " about:addons " (with out quotation marks to your address bar and enter. Disable it when not using it.
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Shadow110 2 solutions 29 answers

Pardon, it is a search engine maybe and disable it copy/paste to address bar about:preferences#search and enter, uncheck the search for Amazon.

Pardon, it is a search engine maybe and disable it copy/paste to address bar about:preferences#search and enter, uncheck the search for Amazon.
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Question owner

Thanks all. Checking search preferences was indeed the logical 1st step, but unfortunately not the fix to my particular situation because my browser is set to have only 1 search engine - Startpage HTTPS. All other engines are removed.

As for add-ons, there are only 2: "Open H264 Video Codec provided by Cisco Systems Inc" and "Widevine Content Decryption Module provided by Google Inc", the latter which is now (based on your basic suggestions above) disabled as an experiment on the chance that it involves m.media.amazon.

So, time will tell if the Widevine thingy was the culprit.

Again, thanks all for your prompt assistance.

Thanks all. Checking search preferences was indeed the logical 1st step, but unfortunately not the fix to my particular situation because my browser is set to have only 1 search engine - Startpage HTTPS. All other engines are removed. As for add-ons, there are only 2: "Open H264 Video Codec provided by Cisco Systems Inc" and "Widevine Content Decryption Module provided by Google Inc", the latter which is now (based on your basic suggestions above) disabled as an experiment on the chance that it involves m.media.amazon. So, time will tell if the Widevine thingy was the culprit. Again, thanks all for your prompt assistance.
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Shadow110 2 solutions 29 answers

Helpful Reply

Hi, Widevine is not the issue as that is providing your HTML5 video and is Google & not Amazon.

As was mentioned in 1st response and shows with the data you submitted you have installed as a Extension/addon/Search :

and also :

  • Adblock Plus - free ad blocker 3.5.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Startpage.com — Private Search Engine 1.1.4 ({20fc2e06-e3e4-4b2b-812b-ab431220cada})
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Webroot Filtering Extension 1.10.0.6 (webrootsecure@webroot.com)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Under Search you have Amazon with a check mark beside it. : Remove the Check Mark beside it. Restart Firefox.

If still getting m.media.amazon.com data transfer then suggest you remove Amazon from the list :

Restart Firefox.

You can also check here with Copy/Paste to the Address Bar about:preferences#privacy then Enter and go down to Permissions and see under that if something is there from Amazon or elsewhere that you do not want.

Also can try :

Can check your system with 1 or both, both is probably good :

Click on Free Trial, 10days full version

Also fyi : Details show you have a NVIDIA GeForce GTX 1050 Ti Video Card and are running driverDate: 10-27-2017 If you click below and enter the card info supplied above into this URL:

you will find that there are drivers available to Release Date : Tue Jul 09, 2019

If you were at all updating your drivers since 2017 date Windows 10 has changed them or will if you update them.

Doing this does not mean that Microsoft will still not download Win10 Driver packages and install them.

Hi, Widevine is not the issue as that is providing your HTML5 video and is Google & not Amazon. *https://support.mozilla.org/en-US/kb/enable-drm As was mentioned in 1st response and shows with the data you submitted you have installed as a Extension/addon/Search : *Amazon.com 1.1 (amazondotcom@search.mozilla.org) and also : *Adblock Plus - free ad blocker 3.5.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) *Bing 1.0 (bing@search.mozilla.org) *DuckDuckGo 1.0 (ddg@search.mozilla.org) *eBay 1.0 (ebay@search.mozilla.org) *Google 1.0 (google@search.mozilla.org) *Startpage.com — Private Search Engine 1.1.4 ({20fc2e06-e3e4-4b2b-812b-ab431220cada}) *Twitter 1.0 (twitter@search.mozilla.org) *Webroot Filtering Extension 1.10.0.6 (webrootsecure@webroot.com) *Wikipedia (en) 1.0 (wikipedia@search.mozilla.org) Under Search you have Amazon with a check mark beside it. : Remove the Check Mark beside it. Restart Firefox. If still getting m.media.amazon.com data transfer then suggest you remove Amazon from the list : *https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_remove-search-engines Restart Firefox. You can also check here with Copy/Paste to the Address Bar about:preferences#privacy then Enter and go down to Permissions and see under that if something is there from Amazon or elsewhere that you do not want. Also can try : *https://support.mozilla.org/en-US/kb/how-clear-firefox-cache *https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox *https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Can check your system with 1 or both, both is probably good : *https://www.malwarebytes.com/adwcleaner/ *https://www.malwarebytes.com/premium/ Click on Free Trial, 10days full version Also fyi : Details show you have a NVIDIA GeForce GTX 1050 Ti Video Card and are running driverDate: 10-27-2017 If you click below and enter the card info supplied above into this URL: *https://www.geforce.com/drivers you will find that there are drivers available to Release Date : Tue Jul 09, 2019 *https://www.geforce.com/drivers/results/148584 If you were at all updating your drivers since 2017 date Windows 10 has changed them or will if you update them. *https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/ *https://www.howtogeek.com/263851/how-to-prevent-windows-from-automatically-updating-specific-drivers/ Doing this does not mean that Microsoft will still not download Win10 Driver packages and install them.
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