Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recover bookmarks from privious install

more options

I had to completely wipe my drives and have a third party do a clean install of win10. What I mean by this is I have an HP laptop, and I went to a local business to have them reinstall Win10 not HP. Anyways when I downloaded Firefox I obviously didn't have my bookmarks any more, and my question is, "is there any way to recover them?" I did not have sync so I understand if the bookmarks are gone for good. Just thought I would ask.

I had to completely wipe my drives and have a third party do a clean install of win10. What I mean by this is I have an HP laptop, and I went to a local business to have them reinstall Win10 not HP. Anyways when I downloaded Firefox I obviously didn't have my bookmarks any more, and my question is, "is there any way to recover them?" I did not have sync so I understand if the bookmarks are gone for good. Just thought I would ask.

Chosen solution

A complete wipe, with no backups?

Normally, bookmarks are saved locally on disk only.

(If you set up Firefox Sync, then your bookmarks may be replicated to other devices via a cloud account. It's not intended as a backup service, and it's as reliable as a backup service, but it has helped many users.)


For users using the built-in Windows 10 Refresh feature:

The reinstall may preserve old data in a folder named

C:\Windows.old

If you see that folder, before exploring further, please turn on viewing of hidden files and folders:

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

The try to find:

C:\Windows.old\Users\your-user-name\AppData\Roaming\Mozilla\Firefox\Profiles

Do you have anything there?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

A complete wipe, with no backups?

Normally, bookmarks are saved locally on disk only.

(If you set up Firefox Sync, then your bookmarks may be replicated to other devices via a cloud account. It's not intended as a backup service, and it's as reliable as a backup service, but it has helped many users.)


For users using the built-in Windows 10 Refresh feature:

The reinstall may preserve old data in a folder named

C:\Windows.old

If you see that folder, before exploring further, please turn on viewing of hidden files and folders:

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

The try to find:

C:\Windows.old\Users\your-user-name\AppData\Roaming\Mozilla\Firefox\Profiles

Do you have anything there?