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Unable to retrieve mail. Error Message

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by CWODave

CWODave
CWODave
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I use Mail Washer to preview my email, then click "Clean Mail" which opens Thunderbird, where I click "Get Mail". Yesterday I started getting 2 similar messages each time I try to bring mail in: "Connection to server.pop.gmail.com was interrupted./reset. My mail is evident in Mail Washer, and accessing GMail thru a browser or tablet. It would seem that the problem is with Thunderbird, all that I have found in help files does not address this problem; safe mode does not help.

I use Mail Washer to preview my email, then click "Clean Mail" which opens Thunderbird, where I click "Get Mail". Yesterday I started getting 2 similar messages each time I try to bring mail in: "Connection to server.pop.gmail.com was interrupted./reset. My mail is evident in Mail Washer, and accessing GMail thru a browser or tablet. It would seem that the problem is with Thunderbird, all that I have found in help files does not address this problem; safe mode does not help.

Chosen solution

Somehow I found the right steps, got it working... Tkx

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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In Pop account server settings, is the option to 'Leave messages on server' selected?

In gmail webmail account accessed via a browser, have you selected the option to use 'less secure apps' ? If no, then you need to select it.

CWODave
CWODave Question owner
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'Leave messages on server' is selected 'less secure apps' is On

CWODave
CWODave Question owner
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Chosen Solution

Somehow I found the right steps, got it working... Tkx