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Hi Firefox Sync is not loading bookmarks and passwords from devices i was using before

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Hi My Firefox Sync option is not working anymore when i login and press sync nothing loading like bookmarks and passwords from devices i was using before , same on laptops and android phone I can see computers and phones i was using before in options devices & aps but data not loading from them


Can you please help

Thank You

Hi My Firefox Sync option is not working anymore when i login and press sync nothing loading like bookmarks and passwords from devices i was using before , same on laptops and android phone I can see computers and phones i was using before in options devices & aps but data not loading from them Can you please help Thank You
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Additional System Details

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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cor-el
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17467 solutions 157838 answers

You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.

You can open <b>about:sync-log</b> via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply. *https://pastebin.com/
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Question owner

thank you for reply when i open about:sync-log in firefox there is no any logs just path to logs folder in application data witch is also empty .

thank you for reply when i open about:sync-log in firefox there is no any logs just path to logs folder in application data witch is also empty .
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Question owner

when i open about:sync-log in firefox there is only path to logs folder and nothing else also directly accessing folder - its empty .

when i open about:sync-log in firefox there is only path to logs folder and nothing else also directly accessing folder - its empty .
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cor-el
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17467 solutions 157838 answers

This means that there hasn't been problems with Sync.

Do you still have data on other devices?

If you have data on a laptop then maybe use a removable USB stick to transfer data.

This means that there hasn't been problems with Sync. Do you still have data on other devices? If you have data on a laptop then maybe use a removable USB stick to transfer data. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
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Question owner

No i dont have them devices anymore just trought if i create firefox account the passwords and bookmarks will be there so i can get them back when i login and sync with new devices im sure thats how it was before .

No i dont have them devices anymore just trought if i create firefox account the passwords and bookmarks will be there so i can get them back when i login and sync with new devices im sure thats how it was before .
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