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Calendar gone, standard advice doesn't work

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by webmaster8

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Needed to check my calendar, opened TB, told it was updated.

OK...

Calendar is gone? I searched and found this:

https://support.mozilla.org/en-US/kb/calendar-updates-issues-thunderbird

Have followed all instructions on that page, still gone.

Lightning IS installed, but "Calendar" and "Tasks" are grayed out and cannot be selected under View.

Here's the basic overview info:

 Application Basics
   Name: Thunderbird
   Version: 60.7.0
   Build ID: 20190517095026
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.7.0
   OS: Windows_NT 6.1
   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Location Service Key: Missing
   Google SafeBrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) mail.server286.com:993, SSL, passwordCleartext
     OUTGOING: , mail.server286.com:587, alwaysSTARTTLS, passwordEncrypted, true
 Crash Reports for the Last 3 Days
 All Crash Reports
 Extensions
     Name
     Version
     Enabled
     ID
       ImportExportTools
       3.3.2
       true
       {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
       Lightning
       6.2.7
       true
       {e2fda1a4-762b-4020-b5ad-a41df1933103}
       Stationery
       1.0.0
       true
       {d0e38b3a-0d60-46bf-bf01-83d4ba041015}


What to do now?

Needed to check my calendar, opened TB, told it was updated. OK... Calendar is gone? I searched and found this: https://support.mozilla.org/en-US/kb/calendar-updates-issues-thunderbird Have followed all instructions on that page, still gone. Lightning IS installed, but "Calendar" and "Tasks" are grayed out and cannot be selected under View. Here's the basic overview info: Application Basics Name: Thunderbird Version: 60.7.0 Build ID: 20190517095026 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.7.0 OS: Windows_NT 6.1 Multiprocess Windows: 0/0 (Disabled) Web Content Processes: Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Google Location Service Key: Missing Google SafeBrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (imap) mail.server286.com:993, SSL, passwordCleartext OUTGOING: , mail.server286.com:587, alwaysSTARTTLS, passwordEncrypted, true Crash Reports for the Last 3 Days All Crash Reports Extensions Name Version Enabled ID ImportExportTools 3.3.2 true {3ed8cc52-86fc-4613-9026-c1ef969da4c3} Lightning 6.2.7 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Stationery 1.0.0 true {d0e38b3a-0d60-46bf-bf01-83d4ba041015} What to do now?

Chosen solution

re :Lightning IS installed, but "Calendar" and "Tasks" are grayed out and cannot be selected under View.

Same with me. 'Menu icon > View has greyed out Calendar and Tasks.

However, there are several ways to open 'Calendar' and 'Tasks'.

use the 'Menu Bar': select 'Events and Tasks' The drop still offers access to everything.

Cannot see 'Menu Bar' : File, Edit, View, etc ? Enable: Menu icon > hover over 'Options and select 'Menu Bar'.

There should also be 'Calendar' and 'Tasks' icons to the right of the open tabs. click on those icons to open in a tab.

Read this answer in context 👍 2

All Replies (4)

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Chosen Solution

re :Lightning IS installed, but "Calendar" and "Tasks" are grayed out and cannot be selected under View.

Same with me. 'Menu icon > View has greyed out Calendar and Tasks.

However, there are several ways to open 'Calendar' and 'Tasks'.

use the 'Menu Bar': select 'Events and Tasks' The drop still offers access to everything.

Cannot see 'Menu Bar' : File, Edit, View, etc ? Enable: Menu icon > hover over 'Options and select 'Menu Bar'.

There should also be 'Calendar' and 'Tasks' icons to the right of the open tabs. click on those icons to open in a tab.

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Oh holy pants - right in front of me, but I automatically went to 'View', and it seemed the correct place because it was there, but grayed out so I didn't look elsewhere.

Hehe. I'm not sure if that makes me stupid or if it's a stupid design, but thanks for the help!

OK I gave it some thought and that's a (really) stupid design!

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Not everyone has the 'Menu Bar' toolbar enabled as it saves them space - visible real estate, but some people only use it because space is not an issue and it is a more conventional method. So,it was necessary to keep access via the Menu Bar as well as the Menu icon.

I think there has been some updating recently because 'Events & Tasks' previously only on the 'Menu Bar' has now been added to the Menu icon, so this is where the Calendar and Tasks options have been moved to.

It would seem they have not as yet completely removed them from 'View' but have left them greyed out. No doubt they will get this sorted.

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Every time this happens to me (3) I have to come here to read the explanation. I wish they would fix this.