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I can't access my account

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I lost access to my Firefox Account, and need to create a new account, but it won't let me use my email. Is there some way to get my old account deleted or unlinked from my email so that I can use Firefox?

I lost access to my Firefox Account, and need to create a new account, but it won't let me use my email. Is there some way to get my old account deleted or unlinked from my email so that I can use Firefox?
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  • User Agent: Mozilla/5.0 (X11; CrOS x86_64 11895.58.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.68 Safari/537.36

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jscher2000
  • Top 10 Contributor
8433 solutions 68783 answers

If you still have control of the email address used for your existing Firefox Account, then usually you can reset the password to regain control. This will delete previously stored data.

See: I've lost my Firefox Sync account information - What to do

If you still have control of the email address used for your existing Firefox Account, then usually you can reset the password to regain control. This will delete previously stored data. See: [[I've lost my Firefox Sync account information - What to do]]
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cor-el
  • Top 10 Contributor
  • Moderator
17185 solutions 155311 answers

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Is this about a Firefox account that uses two-factor authentication (2FA)?

Is this about a Firefox account that uses two-factor authentication (2FA)?
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Question owner

cor-el said

Is this about a Firefox account that uses two-factor authentication (2FA)?

Yes, it is

''cor-el [[#answer-1216566|said]]'' <blockquote> Is this about a Firefox account that uses two-factor authentication (2FA)? </blockquote> Yes, it is

Modified by Bwinig21

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