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I am stuck using v 64.0.2, Firefox 65 is unuseable.

  • 8 replies
  • 1 has this problem
  • 70 views
  • Last reply by Pj

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FireFox ver 64 works flawlessly, but v 65 will not run on my machine no matter what I have tried!

Symptoms with v65:

Intermittently does not start, hit icon again then loads but doesn't connect. Very slow when it loads. firefox.exe does not unload from memory, has to be shut in task manager

What I have tried so far;

FireFox refresh. unstall / reinstall uninstall uBlock Origin sfc /scannowall uninstall Avast uninstall VPN Delete all firefox files on system disk + delete all registry entries then reinstall. Install from full version .exe Removed VPN (Private Internet Access) Updated Windows and any and all drivers.

What am I missing ?

TIA, George...


Windows 7 Pro MB: Asus P8Z77-V LK - Z77, Intel Ivy Bridge Intel i7-3770K @ 4.3Ghz Corsair Hydro Series High Performance Liquid CPU Cooler H60 32GB (DDR3-1600 DDR3 SDRAM) NVIDIA GeForce GTX 980 Ti 6GB

Chosen solution

Thanks all for responding.

Nothing fixed the problem, that is until I installed FF 32 bit.

The 64 bit version has issues for me, the x86 version runs perfect and fast.

Thanks again for all your suggestions, George...

Read this answer in context 👍 0

All Replies (8)

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.2 February 28, 2019


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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Yes FredMcD. I keep updates on manual, but check everyday. Tried all of the v 65 releases.

Thanks...

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FredMcD said

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.2 February 28, 2019

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Since FF was working Intermittently and opening web pages, I think it is safe to assume it was not being blocked by the Windows 7 firewall. However, I did remove all FF entries in the firewall.

George..

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Here's something else if you haven't done this.

Backup your bookmark to restore back again.

0. Download the latest firefox based on 32 or 64 bit O/S 1. Uninstall all firefox and delete the mozilla folder 2. Restart and then reinstall the newest firefox 3. Start firefox and see if the problem is gone or not.

Sometimes it requires a clean install to work because of corrupted files. if that is the case here.

scroll down to find the latest version 65.0.2 https://ftp.mozilla.org/pub/firefox/releases/

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Or to make it easier get Fx 65.0.2 from www.mozilla.org/firefox/all/

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Chosen Solution

Thanks all for responding.

Nothing fixed the problem, that is until I installed FF 32 bit.

The 64 bit version has issues for me, the x86 version runs perfect and fast.

Thanks again for all your suggestions, George...

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

For some reason, the 64-bit will not work on some systems.

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FredMcD said

For some reason, the 64-bit will not work on some systems.

Is not the 32-Bit version less secure? I still wonder if I should downgrade to 32-Bit if it will work better and what features I might lose.


~Pj