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Send Files from Win 10 Explorer to thunderbird email is now not working. in the past was o.k.

  • 3 replies
  • 1 has this problem
  • 86 views
  • Last reply by mayher46

mayher46
mayher46
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I have installed the newest version thunderbird / windows10 and until last week it runs very well. Now there is a mistake. I like to send one or some photos or files from the windows 10 explorer with thunderbird to email ..

I can send a file with thunderbird when I go at first to the email and than to the attachment --> explorer --> file...--> email

I think many users have the same problem.

thanks for your support

-- Freundliche Grüße

Hermann Mayer Merowingerstraße 4 74626 Bretzfeld-Bitzfeld Mobil Telefon : +491718079772 eMail: mayer_hermann@t-online.de

I have installed the newest version thunderbird / windows10 and until last week it runs very well. Now there is a mistake. I like to send one or some photos or files from the windows 10 explorer with thunderbird to email .. I can send a file with thunderbird when I go at first to the email and than to the attachment --> explorer --> file...--> email I think many users have the same problem. thanks for your support -- Freundliche Grüße Hermann Mayer Merowingerstraße 4 74626 Bretzfeld-Bitzfeld Mobil Telefon : +491718079772 eMail: mayer_hermann@t-online.de

Chosen solution

We have some reports that re-installing 60.5.2 after an auto-update works: Download the installer from https://www.thunderbird.net/ and run it.

There is a known bug: Located a bug which is currently receiving much attention. It describes the issue you seem to be experiencing.

Assuming you are currently running Thunderbird version 60.5.2

If the above info on reinstalling Thunderbird 60.5.2 does not work for you then..... As this is an important thing which you are probably using a lot, I suggest you uninstall the Thunderbird program via Control Panel > Program and Features select Thunderbird and click on 'uninstall'.

Then download a fresh install for previous version and report back on whether this works ok.

Choose the appropriate version eg: Windows OS either win32 or win64. Note win32 will work on both 32bit and 64 bit computers.

then choose prefered language Download the file, run and install.

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Chosen Solution

We have some reports that re-installing 60.5.2 after an auto-update works: Download the installer from https://www.thunderbird.net/ and run it.

There is a known bug: Located a bug which is currently receiving much attention. It describes the issue you seem to be experiencing.

Assuming you are currently running Thunderbird version 60.5.2

If the above info on reinstalling Thunderbird 60.5.2 does not work for you then..... As this is an important thing which you are probably using a lot, I suggest you uninstall the Thunderbird program via Control Panel > Program and Features select Thunderbird and click on 'uninstall'.

Then download a fresh install for previous version and report back on whether this works ok.

Choose the appropriate version eg: Windows OS either win32 or win64. Note win32 will work on both 32bit and 64 bit computers.

then choose prefered language Download the file, run and install.

sfhowes
sfhowes
  • Top 10 Contributor
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If you send files with non-ASCII names, you will also have to apply a registry change:

https://bugzilla.mozilla.org/show_bug.cgi?id=1530820#c30

mayher46
mayher46 Question owner
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I did install the new version 60.5.2 from the internet and it runs! Thank for the quick answer. Best regards Hermann