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I see a paperclip, but the mail message has no attachment.

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For some of the mail messages in my inbox, I see a paperclip. This signifies that the mail message has an attachment. If there is an attachment, then the paperclip appears. But there are messages that have a paperclip icon, but the mail message has no attachment. For these "phantom" attachments, the paperclip icon vanishes when I open the message. Why does this paperclip icon appear when there is no attachment?

In the images below, the first is before I open the mail, and the second is after I open the mail. The RFC 5322 mail headers show that there is one Content-Type: text/html;charset="UTF-8" section in the mail message.

This is Thunderbird 60.5.0 in Windows 7 Professional 32-bit.

For some of the mail messages in my inbox, I see a paperclip. This signifies that the mail message has an attachment. If there is an attachment, then the paperclip appears. But there are messages that have a paperclip icon, but the mail message has no attachment. For these "phantom" attachments, the paperclip icon vanishes when I open the message. Why does this paperclip icon appear when there is no attachment? In the images below, the first is before I open the mail, and the second is after I open the mail. The RFC 5322 mail headers show that there is one Content-Type: text/html;charset="UTF-8" section in the mail message. This is Thunderbird 60.5.0 in Windows 7 Professional 32-bit.
Attached screenshots